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Poster: Administrator, Curator, or Stafffature Date: Feb 18, 2011 9:08am
Forum: netlabels Subject: DL counter broke again :(

Any ideas who to report this to?

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Poster: Administrator, Curator, or StaffJeff Kaplan Date: Feb 24, 2011 7:03pm
Forum: netlabels Subject: Re: DL counter broke again :(

some fixes were pushed out today. some past days may still need to be rerun. please let us know in a few days if the counts are changing.

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Poster: Administrator, Curator, or StaffKarakasa Music Date: Feb 25, 2011 8:17pm
Forum: netlabels Subject: Re: DL counter broke again :(

yep its back and working(!) any chance this is a permanent fix?

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Poster: dead-head_Monte Date: Feb 25, 2011 8:21am
Forum: netlabels Subject: Re: DL counter broke again :(

Jeff, I can confirm the total counts on My Items have increased by many hundreds since yesterday.

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Poster: Administrator, Curator, or StaffJeff Kaplan Date: Feb 25, 2011 8:48am
Forum: netlabels Subject: Re: DL counter broke again :(

yay!

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Poster: dead-head_Monte Date: Feb 26, 2011 7:42am
Forum: netlabels Subject: Re: DL counter broke again :(

Jeff, I can again confirm the total counts on My Items have increased by many hundreds since yesterday. Thanks.

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Poster: Administrator, Curator, or StaffJeff Kaplan Date: Feb 18, 2011 9:34am
Forum: netlabels Subject: Re: DL counter broke again :(

it is an ongoing issue we are working to fix. thanks for the feedback.

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Poster: Administrator, Curator, or Staffdystopiaq@archive Date: Feb 22, 2011 6:10pm
Forum: netlabels Subject: Re: DL counter broke again :(

Any clues as to what kind of progress has been made?

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Poster: Administrator, Curator, or StaffJeff Kaplan Date: Feb 22, 2011 9:42pm
Forum: netlabels Subject: Re: DL counter broke again :(

There have been some fixes put in place. How is it that you know the downloads are not correct?

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Poster: dead-head_Monte Date: Feb 23, 2011 8:34am
Forum: netlabels Subject: Re: DL counter broke again :(

Jeff, my d/l counters have been out for 2 weeks, maybe longer. My tape collection and upgrade items have way over 100,000 downloads. I consistently get thousands of d/l counts per week from my tape collection. None of my items have increased lately. All the counters have been frozen for 2 weeks. This has happened several times before.

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Poster: Administrator, Curator, or StaffDaveSeidel Date: Feb 23, 2011 8:19am
Forum: netlabels Subject: Re: DL counter broke again :(

My latest release (http://www.archive.org/details/mb00-GarageDronePlusRemixes) shows no downloads at all, but I have heard from several people who have downloaded it, including two people who got the entire directory.

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Poster: Administrator, Curator, or StaffGLSmyth Date: Feb 23, 2011 8:34am
Forum: netlabels Subject: Re: DL counter broke again :(

BTW, how does one check their stats? I don't see anything in the FAQ about this ability.

Cheers -

george

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Poster: embe Date: Feb 23, 2011 9:31am
Forum: netlabels Subject: Re: DL counter broke again :(

i must agree with this: it's for about two weeks now, check these:

3 weeks ago: http://www.archive.org/details/nws169
2 weeks ago: http://www.archive.org/details/nws170
1 week ago: http://www.archive.org/details/nws171

embe

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Poster: Administrator, Curator, or StaffJeff Kaplan Date: Feb 23, 2011 9:06am
Forum: netlabels Subject: Re: DL counter broke again :(

i'll certainly pass this information along.

you might also consider how downloads are tabulated. downloads are counted this way:

-only 1 download per IP per day is counted. so playing the item several times in one day will not add to the count.

- a download is counted when the first file is played. subsequent files played in the same item on that day do not add to the count.

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Poster: Administrator, Curator, or Staffpurlieu Date: Feb 23, 2011 11:39am
Forum: netlabels Subject: Re: DL counter broke again :(

Yes, I've noticed mine are all down too - I have 17 releases in my netlabel and not one download in over a week now. I've downloaded files from a few of them to see if it was actually a lack of downloads but nothing has updated.

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Poster: Administrator, Curator, or StaffNonima Date: Feb 23, 2011 3:11pm
Forum: netlabels Subject: Re: DL counter broke again :(

I can support this also, our last release has been frozen at the same number for over two weeks, and the latest release has not moved at all. We get a lot of downloads on our releases every time they are available and this latest hasn't registered one download despite myself trying to download one copy to see if it went up.

I am also aware the counter refreshes every day around 5am GMT.

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Poster: Administrator, Curator, or Staffmhc Date: Feb 24, 2011 6:24pm
Forum: netlabels Subject: Re: DL counter broke again :(

This seems to happen quite a lot. I post items to Archive.org often gauge interest and test my means of advertisement. Shouldn't it be possible to restore the download count since the item was posted to when the counter is fixed? I feel like many times, those initial downloads when the item is fresh and just released are lst forever...

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Poster: Administrator, Curator, or StaffKarakasa Music Date: Feb 24, 2011 7:44pm
Forum: netlabels Subject: Re: DL counter broke again :(

this is the case, they are lost. i've had releases very close to dates where the counter breaks which looks like we get next to 0 downloads for some things. i could see why artists would be upset looking at a poor download count for their release and avoid archive.org altogether.

i just hope this gets fixed soon, uploading a scheduled release now...

thanks to everyone working to get the download counter back up, hopefully there will be a permanent fix sometime soon.

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Poster: Administrator, Curator, or StaffGLSmyth Date: Feb 28, 2011 6:55am
Forum: netlabels Subject: Re: DL counter broke again :(

BTW, how does one check their stats? I don't see anything in the FAQ about this ability.

Cheers -

george

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Poster: Administrator, Curator, or StaffNonima Date: Feb 21, 2011 7:50am
Forum: netlabels Subject: Re: DL counter broke again :(

Any updates on this issue? Thanks :)

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